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jjackson1987
[info]library_mofo
[info]jjackson1987
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Last Sunday, someone started a fire in the women's restroom. I don't know who started it, but I ended it.

So, I've dubbed this patron "El Fuego" and have made him/her my new arch enemy.

Me: 1
El Fuego: 0

You're move, creep.

Current Mood: accomplished

teenonfire4lord
[info]customers_suck
[info]teenonfire4lord
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As I've mentioned before, I work at the largest employer in the state of Florida. You know, the one who has a world-famous Mouse for a mascot? Sad to say, I no longer am employed at the largest Mouse-related retail store on Earth. I transferred to one of the resort hotels to do Housekeeping, and basically after 1 horrid month I LET them fire me, in exchange for the ability to be re-hired right away. Miraculously (perhaps even magically?), I WAS re-hired, and now work in a Kingdom of Magic, slinging cash and coins in a Land of Tomorrow.

But enough about me.

I always like my Kodak Photo Paper with a little Swiss Miss... )

Could you do about 10 things for me AND make it snappy? )

Overall, I'm overjoyed to be back with the Mouse and thrilled to finally be working inside the Kingdom of Magic...but I know to expect an increase in the amount of sucks and crazies. Oh well, fodder for here, I guess.
willtherebecake
[info]customers_suck
[info]willtherebecake
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There was a huge influx of people ordering online and having their order screwed up somehow or another....by THEM. This is the one that made me lawl so hard: one guy ordered anchovies (BLACHEWWYUCK) on his pizza, then called and complained that WE screwed up his order and WE purposely did it to piss him off. Long story short, I'll get banned for typing the rest...lol :)

Also, ordering pizzas + coupon = mucho discounts. Ordering pizzas - coupon =/= mucho discounts. Yes ma'am, I really do need the physical coupon to give you the deal. And to be quite honest with you, it was another pizza chain that had a 1 large 1 topping pizza for $10, but I'm tired, and I don't feel like arguing. I did get a bit agitated with her, but damnit! She kept INSISTING on another certain deal that I cannot just give out! We have coupons for a free 2 topping large pizza. I just can't give out discounts willynilly. I. NEED. THE. COUPON! FFFFUUUU----


Tiny edit for clarity.
umbluemusic
[info]customers_suck
[info]umbluemusic
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Today I was working in the bistro, watching customers browse and getting them their cinnamon rolls, hot dogs, and various other items they were picking up in the market. I see plenty of families with their children stroll through. But today, I watched two parents with their child wander and realized that the kid was holding one of our packets of cookies - basically a roll of them -

like these )

Letting your kids chew on cookie packages and then attempting not to pay for them is not cool )

I seriously felt my brain hemorrhage at the end of that transaction. Just...who does that. Who thinks that would be ok. Just...what. The. Hell.
kisarax
[info]customers_suck
[info]kisarax
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There is a difference between 'through' and 'Thursday.'



No, for it being so confusing you can't have the coupon discount today.

No.

You can't.

It says it's valid Thursday, December 31st.
In the right corner in very large letters it says "NEW YEARS EVE SALE"


Today is December 26th.


IT. IS. NOT. VALID.

Why do we have them out if they aren't valid yet?

It's so you people come back when they are valid and spend more money. THAT IS THE WHOLE POINT OF DATED COUPONS.



Second.

Wilton things HARDLY EVER GO ON SALE MORE THEN 30% OFF. How do I know this? I've worked here since this store opened its doors.

You've never seen me before and I just have to be new?


The sign on Wilton states. "Wilton HOLIDAY SUPPLIES ARE 50%"

That would mean, that special cookie cutter that is in the shape of a x-mas tree, or that red and green sprinkles we only carry at Christmas is on sale.


NO, IT DOES NOT MEAN ALL WILTON IS 50% OFF.

No, it isn't deceiving. No, it's not false advertising.

Do you people even know what false advertising means?


Do you know what reading ability and comprehension is? The skill you are lacking.

I give everyone the benefit of the doubt and joke about autopilot mode, it's been a long month.
You lose this benefit of the doubt when you're mean to me about the 'misunderstanding.'




But yet, I smiled through each customer who just HAD to be right today.

I think I hate Dec 26th more then Nov 26th.

Hah.
jjackson1987
[info]library_mofo
[info]jjackson1987
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No Ma'am, you may not microwave your books to kill the germs.

:sigh:

Current Mood: amused

bunnyhood
[info]customers_suck
[info]bunnyhood
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so two things

1. I have been at this job since like...late september.

2. when you write a check its POLICY we see your ID/license

The system wont even let us continue on if we don't put one in. If you have the number and not the ID/license that wont cut it and we still need to see your ID/license.

If not then I have to get my manager to pass it by. 90% of the time he wont let you do it, 10% of the time your spending like 2 dollars and he doesnt care.

OR hell check HIS system(that I do not know about and no one told me about, and Ive never been told how it works) thats ONLY AT THE CUSTOMER SERVICE and only he probably has access to it. If you COULD do this every bloody time then (this only ever happened once with me and a customer) then im sure all the cashiers would have been told about it.

okay so lets get to the real rant. A lady comes in and she does have her ID, but when I ask for it she does the whole "I shop here ALL the time shouldn't you have it in your system?" speil. Now I understand maybe if you've come through my line a MILLION TIMES (and the people who actually do don't hesitate to show me their ID/license) but HELLO? THIS IS THE FIRST TIME IVE EVER SEEN YOU. and I know you know that I'm new, but the fact you shop here OMG EVERY DAY means I should magically know who you are and your license number. No matter how NEW I am.

Im sorry but in my job description they never told me I had to memorize all the regulars account numbers and license numbers. No matter how long I work there.

Current Mood: confused

justcloseby
[info]customers_suck
[info]justcloseby
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Don't get shitty with me for not speaking your language, when you've made no attempt whatsoever to learn mine. Last I checked, I was the one speaking the official language of this country. I haven't done anything wrong. Enough with the scowling.

Oh, and I'm not stupid, either. I'm aware that you're cussing me out even though I don't speak the language you're cussing me out in. Some things are universal.

ETA: I apologize if this came off as racist, that wasn't my intent. My issue wasn't with him speaking another language, it was with him getting shitty at me for not speaking his. I can complety appreciate language barriers. A lot of our patrons have difficulties, but there are ways and means of getting your point across - pidgin English, simple mime, heck, I'd even work with interpretive dance. It was more the way he made no effort to communicate whatsoever, then got angry at me for not either speaking his language or reading his mind. I should have made that clearer in the original post but I'm posting this from my iPod lol.
slash_puppy
[info]customers_suck
[info]slash_puppy
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Finally... the Christmas Music has gone off the air for the next year...

Anyway. Blue-shirted sometime cashier where It Means A Great Deal.

Dear older couple,

Yes, we are aware the road in front of the store is very, very icy. We've got courtesy clerks posted outside warning people to take the long way through the parking lot, because our driveway is solid ice.

Telling us that someone is going to fall and die on said ice is just being overly dramatic. We're handling it.

Thanks, but no thanks,
slash_puppy.

Also FFS people, it's SNOWING LIKE CRAZY outside. Could you at least bring back in the cart you took out there so they don't melt snow all over our floors once they're brought in?

First snowstorm in recent memory and Texans lose their effing marbles. >

Current Mood: drained
Current Music: Gigi D'Agostino ~ The Riddle Bla Bla Bla Remix

invaderscythe
[info]customers_suck
[info]invaderscythe
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Recap: Cashier/Self-checkout attendant in Midwest grocery store chain.

Dear customers,

Yes, people have been asking all day what time we close, it's at 5PM. Saying "that's wonderful, you guys deserve it!" and wishing us the happiest holiday really makes our day. However, dear customers, when we announce half an hour before we are closing soon, please don't try to take your sweet time shopping. We'd like to be outta here right around closing. To the customers who try to walk in our open door (which we were actually about to lock up), please leave. We have about three employees (two of them store managers) telling you to get out, especially since it's after 5 and we'd like to go home to celebrate the holiday with our family and friends. Saying "but I just need this ONE thing" or "I NEED cigarettes" is not going to cut it. If you REALLY need cigarettes, there's still about a dozen gas stations open, go to them.

Thanks for your time,

[info]invaderscythe
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evilbunnytoo
Name: evilbunnytoo
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